How we handle
your data
In line with Malaysia's Personal Data Protection Act 2010 (PDPA).
Last updated: 26 October 2026
1. Who We Are
EVA Wood Floor Polishing is a service brand operated under RS Global Services, based in Seri Kembangan, Selangor, Malaysia. We provide wooden floor sanding and polishing, timber floor restoration and varnishing, parquet floor repair and buffing, and hardwood floor polishing for homes and businesses in Kuala Lumpur and Selangor.
This Privacy Policy explains how we handle your personal data in line with Malaysia's Personal Data Protection Act 2010 (PDPA). It applies to this website (evawoodfloor.com), our Google Ads quotation forms, and enquiries made by phone, WhatsApp or email.
2. Information We Collect
We only collect information that you choose to give us when you request a quotation or contact us, such as:
- Full name
- Phone number
- Email address
- Property location or area (for site inspection)
- Details and photos of your floor, and the service you need
We do not ask for, and do not collect, identity card numbers, bank details or payment card information through this website or our forms.
3. How We Use Your Information
- To contact you and prepare your floor quotation
- To arrange a free site inspection and carry out the work
- To answer your questions and give after-service support
- To keep records of the work we have done for you
We will not send you marketing messages unless you ask us to.
4. Google Ads Lead Forms
If you submit your details through a lead form in one of our Google ads, Google passes the information you entered (such as your name, phone number and email) to us so we can reply to your enquiry. We use this information only for the purposes listed in this policy. Google's own handling of data is explained in the Google Privacy Policy.
5. Sharing Your Information
We do not sell, rent or trade your personal information. It is used only by our own team to handle your enquiry and service. We may disclose information only when required by Malaysian law or a lawful request from authorities.
6. Cookies and Website Analytics
Our website uses cookies and tools such as Google Tag Manager, Google Analytics and Google Ads to understand how visitors use the site and to measure our advertising. These tools collect general usage information (for example pages visited and device type) and do not tell us your name. You can block or delete cookies in your browser settings at any time.
7. Data Security and Retention
We take reasonable steps to protect your information from loss, misuse and unauthorised access. We keep your information only for as long as needed to provide our service, handle follow-ups, or meet legal requirements, and then delete it.
8. Your Rights
Under the PDPA, you may ask to access, correct or delete the personal data we hold about you, or ask us to stop contacting you. Simply contact us using the details below and we will respond within a reasonable time.
9. Links to Other Websites
Our website contains links to other sites such as Facebook, YouTube, Instagram, WhatsApp and Google. We are not responsible for the privacy practices of those sites, so please read their own privacy policies.
10. Contact Us
EVA Wood Floor Polishing (operated under RS Global Services)
SA-AG-09, Pangsapuri Timur, Jalan Kasturi, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor
Phone / WhatsApp: +60 17-581 7976
Email: aeva84895@gmail.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.